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View previous issues of EventPro Planner Connection at http://www.eventproplannersoftware.com.au/newsletters/. |
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What's New: Improved Phone System
If you have called into EventPro Planner Software lately, you may have noticed that our opening greeting sounds a little different. That’s because we have purchased a brand new phone system with the latest technology so that we can provide our customers with even better service. Press 1 for Sales and 2 for Support. |
The new phone system will improve access to our Support Department. When you call in, press 2 for Support and provide your Company Name and User ID #, which is found by clicking Help | About in the program. If all of our Support lines are busy when you call in, you can leave a message without losing your place in line. Our new Desktop Messaging software ensures that the next available Support Representative will respond as quickly as possible.
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Feature in Focus: Attendee Online
Speakers, exhibitors, guests, registrations, requirements, contact information, requests… There is no end to the information you may have to gather about an attendee. As you prepare for an event, why not let the attendees take some of the work off your hands? |
Attendee Online is a web application that works with EventPro Planner Software. With Attendee Online, you can post your events online so that invitees can enter their own registration data and choose event functions to attend. You can even integrate Attendee Online with an online pay system for additional convenience. Information added online is uploaded to EventPro Planner and organised into printable reports for convenient review. |
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Who couldn’t use a little extra help while planning an event? Get the invitees and attendees involved with Attendee Online, because the less work you have to do while planning an event, the better! Learn more about how Attendee Online works and see an example by clicking here. |
Helpful Hint: Back Up Your Data
Hard drive crash, power outage, power surge, virus attacks, hackers, natural disaster, theft, human error – there are so many ways your company can lose critical data! Data loss can result in days of recovery time and lost productivity, and yet data backup is still one of the most neglected areas of computer maintenance. |
How often should you back up your EventPro Planner data files? Ask yourself how many days of data entry you are willing to lose. No more than one day? Then you should back up your data at least once a day. It does not have to be a time-consuming hassle. Once you have your backup schedule set and backup media arranged, it will become a brief, easy task in your daily routine. To learn more about setting a backup schedule, choosing backup media and selecting key files to back up, click here. |
Software Update: Version 1.7.18.348
The latest update of EventPro Planner Software, Version 1.7.18.348, will soon be available! Download the Software Update by logging in to Support. Click on the Downloads tab and click on the EventPro Planner Update V1.7 (1.7.18.348) link. |
Watch for the next EventPro Planner Bulletin - this informative email lists all the New Features, Enhancements and Fixes included in the most recent updates. If you'd like to find out about the latest improvements included in this Software Update, log in to Support and click the “What’s New?” link. |
Software Updates are only available to customers with a current Upgrade Protection Plan. If your Upgrade Protection Plan has lapsed, email Sales.au@EventPro.net or call us at 02 9772 7777 and press 1 for Sales. They can provide you with information on how to reactivate it so that you can continue to get the maximum advantage out of EventPro Planner Software. |
Did You Know: Import Records, Save Time
| Did you know that you can import a list of your companies, contacts, attendees and travel/accommodation information into EventPro Planner from a Comma Separated Value (csv) file, Excel file or an Access database? You can also import attendees from existing company contacts and other events, as well as our Attendee Online registration module. Save yourself from time-consuming and repetitive data entry! |
You can import records from several areas in EventPro Planner. In the Events screen, you can import records into the Attendees, Travel and Accommodations tabs. In the Companies/Contacts screen, you can import records into either of the List Views. Learn how easy it is by downloading the Video Manual. See the following sections: Getting Started: Companies and Contacts – Importing and Using EventPro Planner: Attendee Management – Importing Attendees. |
Visit us at www.eventproplannersoftware.com.au
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