| 1. | In the Event Maintenance screen, click on the Finance tab and select the Payments sub-tab. |
| 2. | In the selection grid, click to highlight the payment you want to void. |
| 3. | Click the Void button to the right of the selection grid. |
| 4. | Click Yes in the Confirm box if you are sure you want to void the payment. |
| 5. | In the selection grid, the Void checkbox for this payment will be checked. Voided payments will be added back into the customer’s outstanding balance. |